Integrations FAQ
Why is my app connection invalid?
Connections usually become invalid because of changed credentials or insufficient permissions. Check the permissions of the user who authorized the connection, check that the connection’s credentials are correct, and re-authorize the connection.
I started my recipe but don’t receive any alerts
Check the API key the integrations use. It needs the permissions for what the recipe does. For example, to be notified when a vulnerability is found or updated, the key needs permission to list your team’s vulnerabilities. See the recommended permissions in Getting Started.
I only see Application Scanning findings, not Surface Monitoring findings
Check the filters on the recipe’s trigger. If a filter specifies a scan profile, the trigger only retrieves Application Scanning results for that scan profile, and Surface Monitoring findings are left out. Leave the trigger’s filter fields blank to receive all findings.
Why don’t I receive alerts for past events?
By default, a recipe only collects trigger events that occur after you click Start recipe. To fetch past events, set the Since/From date in the trigger before you start the recipe. Once the recipe has started, the date can’t be changed: copy the recipe and set the date on the copy.
How do I create new connections?
You can connect apps through the recipe editor (recommended) or through the connection wizard. In the recipe editor, click an app in the side menu, click the trigger or action you want to use, and follow the app’s setup prompts.
How do I change what a recipe sends?
Change the trigger’s data, event or filters to change when the recipe runs. Add, remove or edit actions and their parameters to change what it does, and add branching for conditional logic. Datapills let you use data from earlier steps. Recipe settings control how the recipe runs, for example its schedule, notifications and error handling. See Workato’s documentation or contact support@detectify.com.
What data can Workato access?
Workato can only access the data that the user who authorizes a connection allows it to access. For example, a recipe that sends medium and high severity vulnerabilities from Detectify to Slack has access only to those vulnerabilities. Workato usually connects through the app’s own authorization method, such as OAuth 2.0, basic authentication, or an API key or secret, and the permissions it gets match those of the user who authorizes the app.
Where can I learn more about Workato?
Workato’s documentation explains its concepts and terminology. Its public Security Overview page describes its security practices.